Store Manager - Auto Service & Customer Growth

Bridgestone Americas, Inc.; Forest Park (GA); On-site; USD 61,000 - 104,000; Full time

Benefits offered by this job

Medical, Dental and Vision – Starting

Paid vacation and holidays

On-the-job training and ASE trainings

Flexible work schedule

401(k) match

On demand pay (daily pay) program

Job summary

Bridgestone Americas, Inc. in Nashville, TN seeks an experienced Store Manager in an exempt leadership role to maintain a flexible schedule and lead a retail team. Expect 40+ hours per week across five days, including weekends, with responsibility for payroll, budgeting and store performance.

The role offers a competitive pay range and comprehensive benefits, along with ongoing training and development opportunities for career growth within Bridgestone Retail Operations.

Qualifications

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem solving skills as it relates to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.

Responsibilities

• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty creating results for teammates, customers and the company
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with received.
• Other duties as assigned.

Skills

Retail sales management

Customer service

Inventory management

Problem solving

Communication

Negotiation

Conflict resolution

Driver's license

Team leadership

Education

High School Diploma or equivalent

2 year college degree or equivalent

Job description

Bridgestone Americas, Inc. in Nashville, TN seeks an experienced Store Manager in an exempt leadership role to maintain a flexible schedule and lead a retail team. Expect 40+ hours per week across five days, including weekends, with responsibility for payroll, budgeting and store performance.

The role offers a competitive pay range and comprehensive benefits, along with ongoing training and development opportunities for career growth within Bridgestone Retail Operations.