Store Leader - Retail Ops & Customer Experience

Food Lion; Portsmouth (VA); On-site; USD 70,000 - 90,000; Full time

Job summary

Food Lion in Portsmouth, VA is seeking a Store Manager to oversee total store operations and drive sales growth. You will lead associates, promote a customer-focused culture, and maintain safety, security, and financial controls across the store.

You will implement corporate initiatives, communicate effectively with the management team, and ensure compliance with laws and policies while delivering a positive shopping experience for the community.

Qualifications

• Solid understanding of store operations and financial controls.
• Excellent interpersonal, organizational, and customer service skills.
• Ability to lead and develop a diverse team.
• Ability to meet physical and scheduling requirements.
• Accreditation as Certified Food Safety Manager or willingness to obtain within 90 days of employment.

Responsibilities

• Maximize resources to achieve financial objectives and grow sales.
• Lead the implementation of store initiatives with planning and delegation.
• Ensure compliance with state/federal laws, policies, and practices.
• Apply industry knowledge to strengthen competitive position.
• Provide leadership to promote Food Lion principles and culture.
• Maintain a safe, secure, and pleasant environment for customers and associates.
• Control store funds and company assets responsibly.
• Foster a productive, diverse, community-focused store environment.

Skills

Store operations

Leadership

Customer service

Communication

Team motivation

Education

College degree or equivalent

Job description

Food Lion in Portsmouth, VA is seeking a Store Manager to oversee total store operations and drive sales growth. You will lead associates, promote a customer-focused culture, and maintain safety, security, and financial controls across the store.

You will implement corporate initiatives, communicate effectively with the management team, and ensure compliance with laws and policies while delivering a positive shopping experience for the community.