Store Leader: People, Pets & Performance

PetSmart; Swansea (MA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Flexible schedule

Paid time off

Tuition assistance

Associate discounts

Career pathing

Development opportunities

Job summary

PetSmart in Swansea, MA seeks a Retail Store Manager to lead store operations, ensuring the safety of associates and pets while enhancing the customer experience. This role requires a minimum of 4-6 years of retail leadership experience and the ability to work a flexible schedule, including weekends and holidays.

The ideal candidate will have strong leadership skills, communicate effectively with associates and pet parents, and focus on operational excellence. This position also offers a variety of benefits including health and wellness programs, tuition assistance, and a 401k plan.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Flexibility to work evenings, weekends, and holidays as needed.
• Strong written and verbal communication skills.
• Ability to react under pressure and maintain composure.

Responsibilities

• Responsible for employment decisions such as recruiting, hiring, and coaching.
• Leads the associate and pet parent experience at all levels.
• Accountable for creating and posting the schedule for the entire store.
• Manages expenses such as labor and supplies.

Skills

Retail leadership

Customer service

Organizational skills

Communication skills

Computer proficiency

Job description

PetSmart in Swansea, MA seeks a Retail Store Manager to lead store operations, ensuring the safety of associates and pets while enhancing the customer experience. This role requires a minimum of 4-6 years of retail leadership experience and the ability to work a flexible schedule, including weekends and holidays.

The ideal candidate will have strong leadership skills, communicate effectively with associates and pet parents, and focus on operational excellence. This position also offers a variety of benefits including health and wellness programs, tuition assistance, and a 401k plan.