Store Leader: People, Pets & Profit Growth

PetSmart; Manchester (NH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Flexible schedule

Paid time off

Tuition assistance

Job summary

PetSmart is seeking a Retail Store Manager in Manchester, NH to lead store operations and ensure a positive experience for pet parents and associates. This role is crucial for achieving sales goals and managing overall store functions while fostering a culture of exceptional service.

Key responsibilities include overseeing team performance, addressing customer concerns, and ensuring compliance with company policies. The ideal candidate has substantial retail management experience and a commitment to enhancing the pet parent experience.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full time availability with flexible scheduling.
• Proficiency in computer applications.
• Strong written and verbal communication skills.

Responsibilities

• Ensure safety and well-being of associates, pets, and pet parents.
• Manage hiring, coaching, and performance of team members.
• Create a positive store environment focusing on customer experience.
• Achieve sales targets and manage store budget effectively.

Skills

Retail leadership

Customer service

Communication

Organizational skills

Problem-solving under pressure

Job description

PetSmart is seeking a Retail Store Manager in Manchester, NH to lead store operations and ensure a positive experience for pet parents and associates. This role is crucial for achieving sales goals and managing overall store functions while fostering a culture of exceptional service.

Key responsibilities include overseeing team performance, addressing customer concerns, and ensuring compliance with company policies. The ideal candidate has substantial retail management experience and a commitment to enhancing the pet parent experience.