Store Leader: People, Pets & Performance

PetSmart; Westwood (MA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Paid bi-weekly

Health & Wellness Benefits

401k Plan with company match

Tuition assistance

Associate discounts

Flexible schedule

Paid time off

Career pathing

Development opportunities

Job summary

PetSmart in Westwood, MA, is seeking a Retail Store Manager to drive operations and provide leadership in enhancing the customer experience. This role involves overseeing the store team and ensuring that associates are developed and engaged.

The successful candidate will have 4-6 years of retail leadership experience, strong communication skills, and the ability to manage store performance. Competitive benefits include flexible scheduling, health and wellness benefits, and a 401k plan.

Qualifications

• 4-6 years of retail leadership experience or in a customer-focused environment.
• Strong written and verbal communication skills.
• Must be available full time and flexible with schedule.

Responsibilities

• Lead overall store experience and ensure safety of pets and people.
• Accountable for recruiting and onboarding new associates.
• Manage store budgets and labor expenses.
• Analyze store performance metrics and create improvement plans.

Skills

Retail leadership

Customer-focused service

Strong communication

Organizational skills

Problem-solving under pressure

Job description

PetSmart in Westwood, MA, is seeking a Retail Store Manager to drive operations and provide leadership in enhancing the customer experience. This role involves overseeing the store team and ensuring that associates are developed and engaged.

The successful candidate will have 4-6 years of retail leadership experience, strong communication skills, and the ability to manage store performance. Competitive benefits include flexible scheduling, health and wellness benefits, and a 401k plan.