Store Leader: People, Pets & Performance

PetSmart; North Attleborough (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Flexible schedule

Paid time off

Tuition assistance

Associate discounts

Career pathing

Development opportunities

Job summary

PetSmart is seeking a Retail Store Manager in North Attleborough, Massachusetts. This role includes overseeing store operations, ensuring adherence to safety and pet care standards, and driving customer engagement while managing a team of associates.

With 4-6 years of retail leadership experience, the ideal candidate will demonstrate strong organizational and communication skills and have a passion for providing exceptional service.

Benefits include a flexible schedule, health and wellness benefits, and a 401k plan with company match.

Qualifications

• 4-6 years of retail leadership or customer-focused experience.
• Full-time availability with flexibility for evenings, weekends, and holidays.
• Strong written and verbal communication skills.
• Ability to manage staff effectively.
• Strong organizational skills and attention to detail.

Responsibilities

• Oversee safety and pet parent experience.
• Manage recruitment, hiring, and coaching.
• Build an open-door culture for associates.
• Ensure compliance with policies and procedures.
• Analyze store performance and opportunity for improvement.

Skills

Retail leadership

Customer service

Communication skills

Organizational skills

Computer proficiency

Job description

PetSmart is seeking a Retail Store Manager in North Attleborough, Massachusetts. This role includes overseeing store operations, ensuring adherence to safety and pet care standards, and driving customer engagement while managing a team of associates.

With 4-6 years of retail leadership experience, the ideal candidate will demonstrate strong organizational and communication skills and have a passion for providing exceptional service.

Benefits include a flexible schedule, health and wellness benefits, and a 401k plan with company match.