Store Leader: People, Inventory & Service Excellence

Dollar General; Richmond (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Dollar General in Richmond, VA seeks an experienced Store Manager to lead all store operations, including staffing, training, and execution of store processes. You will oversee ordering, receiving, stocking, presentation, and selling to meet efficiency and customer service goals.

The role requires strong leadership, communication, and budgeting abilities, with emphasis on safety, compliance, and team development. Extensive hours and on-site leadership are expected.

Qualifications

• Ability to read and interpret documents related to store policies and procedures.
• Strong communication skills for coaching and counseling employees.
• Knowledge of cash handling procedures and loss prevention.
• Experience with staffing, scheduling and performance evaluations.

Responsibilities

• Recruit, hire, and retain qualified employees; ensure proper staffing.
• Train staff, conduct performance evaluations, and address gaps.
• Set pay rate recommendations and advancement pathways.
• Communicate expectations; lead safety and policy compliance.
• Open and close the store reliably as scheduled.
• Review sales, inventory, and expenses to identify trends.
• Order stock to meet in-stock targets and manage inventory issues.
• Maintain accurate inventory and prevent shrinkage.
• Provide excellent customer service leadership and a safe shopping environment.

Skills

Leadership

Communication

Customer Service

Staffing & Scheduling

Budgeting

Safety Compliance

Education

High school diploma or equivalent

Retail management coursework

Tools

POS systems

MS Excel

Job description

Dollar General in Richmond, VA seeks an experienced Store Manager to lead all store operations, including staffing, training, and execution of store processes. You will oversee ordering, receiving, stocking, presentation, and selling to meet efficiency and customer service goals.

The role requires strong leadership, communication, and budgeting abilities, with emphasis on safety, compliance, and team development. Extensive hours and on-site leadership are expected.