Store Leader: Omni-Channel Experience & Team Growth

URBN Urban Outfitters, Inc.; Walnut Creek (CA); On-site; USD 82,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Job summary

URBN Urban Outfitters, Inc. in Walnut Creek is seeking a Store Manager to lead sales through an omni-channel retail approach, delivering an engaging and inspiring customer environment while shaping the store culture.

Responsibilities include brand experience, team development, and executing visual directions to optimize store performance. The role demands strong leadership, adaptability, and a customer-first mindset.

Qualifications

• 2+ years store leadership experience.
• Proven track record of hiring and developing great talent.
• Strong understanding of merchant process and how it impacts the business.
• Experience in coaching and conflict resolution.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Brand Experience: act as a brand representative and create an engaging visual experience for the FP customer.
• Leadership + Team Management: build a strong internal bench, onboard new hires, and drive brand/store connection.
• Visual + Business Operations: manage scheduling, payroll, and execute visual priorities.
• Communication + Relationships: foster open dialogue and ensure store team alignment.

Skills

Store leadership

Talent development

Merchant operations

Coaching & conflict resolution

Flexible hours

Job description

URBN Urban Outfitters, Inc. in Walnut Creek is seeking a Store Manager to lead sales through an omni-channel retail approach, delivering an engaging and inspiring customer environment while shaping the store culture.

Responsibilities include brand experience, team development, and executing visual directions to optimize store performance. The role demands strong leadership, adaptability, and a customer-first mindset.