Store Leader (Multiple Locations)

uBreakiFix; Lynnwood (WA); On-site; USD 41,600 - 50,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off after 1 year

Vision insurance

Life Insurance

Job summary

A leading electronics repair service is seeking a Store Lead in Lynnwood, WA. This role offers a competitive salary ranging from $41,600 to $50,000 annually, plus uncapped commissions. As a Store Lead, you will be responsible for training employees, achieving sales goals, and ensuring operational excellence. Applicants should possess strong leadership skills, technical expertise in electronics repair, and outstanding customer service abilities. Join a team that values innovation and quality service.

Qualifications

• Experience repairing smartphones and electronics is essential.
• Proven success in achieving sales goals is required.
• Exceptional organizational skills are necessary.

Responsibilities

• Train and develop new employees.
• Achieve financial objectives by monitoring expenditures.
• Ensure the availability of merchandise and services.

Skills

Experience repairing smartphones, PC/MACs, electronics, and game consoles

Proven leadership/supervisory experience

Outstanding customer service and sales skills

Excellent technical, problem solving and analytical skills

Strong written and oral communication skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Overview

Franchise Locations-Great Working Conditions, Benefits and Pay and plus, the owner is kinda cool! ONLY APPLICANTS AUTHORIZED TO WORK IN AND LIVE IN THE US WILL BE CONSIDERED FOR THIS POSITION

About us:

Asurion Phone Repair & Solutions (uBreakiFix) is the nationwide leader in professional same-day electronics repairs - including iPhone, Samsung, Google, Computer, Macs, iPads, other tablets and cell phones. With over 800 locations in all, we have more than a decade of experience diagnosing and fixing just about everything.

Position type: W2 Employee Hourly Management

Why work with us?

We offer competitive pay with an uncapped commission potential.

Job Details

• Position Details: Store Lead.
• Pay Range: 41,600 - 50,000.

Basic Qualifications

• Experience repairing smartphones, PC/MACs, electronics, and game consoles helpful.
• Proven leadership/supervisory experience.
• Proven success in achieving or surpassing sales goals.
• Success in training and developing new employees.
• Outstanding customer service and sales skills.
• Excellent technical, problem solving and analytical skills.
• Strong written and oral communication skills.
• Proficient in Microsoft Office.
• Works well in a team environment.
• Ability to work flexible hours, including weekends and some holidays.
• High school diploma or GED.
• Proof that you are legally eligible to work in the United States.
• You MUST have exceptional organizational skills.

Preferred Qualifications

• At least 6 months of supervisory/management experience.
• Previous experience working at a retail electronics store. (Helpful)
• A+ certification.
• Apple Certified Macintosh Technician (ACMT) Helpful.
• Technical degree or certification in Electronics or Consumer Electronics.
• Meets or exceeds sales/profit goals by embracing sales tactics and strategy.

Job Requirements

• Maintains store staff by orienting and training new employees.
• Achieves financial objectives by monitoring expenditures, analyzing variances, initiating corrective actions.
• Maintains operations by coordinating and enforcing operational, and personnel policies & procedures.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers.
• Identifies clients needs and qualifies clients for sales of accessories and other products per our service agreements.
• Welcome customers in a professional and pleasant manner.
• Ensures availability of merchandise and services by maintaining and ordering inventory.
• Diagnose, troubleshoot and repair devices (phones, laptops, desktop PCs, gaming consoles).
• Provide recommendations for problem resolution.
• Provide estimates to a customer for repair, replacement according to problem diagnosis and repair/replacement recommendation.
• Contributes to team effort by accomplishing related results as needed.
• Protects employees and customers by providing a safe and clean store environment.
• Ensure repairs meet uBreakiFix quality standards.
• Employee reviews and evaluations.
• Regular and consistent work attendance is required. Excessive Absenteeism is not tolerated.
• Any other tasks as assigned by senior leadership.

We\'re offering competitive pay between $41,600 to $50,000 annually with uncapped sales commissions. Our techs make an avg. of $3-$7 extra per hour in commissions alone.

Benefits

• Dental insurance.
• Health insurance.
• Paid time off after 1 year.
• Vision insurance.
• Life Insurance.

Supplemental pay types

• Bonus pay.
• Commission pay.
• Tips

Note: The statements describe the general nature and level of work and are not an exhaustive list of duties and skills; they may change at any time.