Store Leader - Liquor & Customer Experience

Gopuff Becomes First Instant Commerce Company; Boston (MA); Presencial; USD 22.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time

EAP through AllOne Health

Descripción de la vacante

Gopuff is seeking a rockstar, self-starting and ambitious individual to lead a start-up Retail Operation as a Liquor Store Associate. You will be in charge of our customer-facing retail location and work with a strong central team to deliver a great customer experience.

If you’re growth-minded and ready to own the store operations, join us to build a sales-driven culture, manage store appearance, and drive retail performance while ensuring compliance with safety standards.

Formación

• 2-3 years of retail sales, customer service, or hospitality management experience.
• Prior experience on a sales-focused team and creating a sales culture/environment, and managing overall financial performance.
• 21 years of age or older.
• Effective oral and written communication skills.
• Ability to work a flexible schedule as business requires.
• Strong business agility and flexibility.
• Ability to handle multiple projects/tasks at a time and meet deadlines.
• History of willingly assisting others and acting as a team player.
• Lift up to 49 pounds.

Responsabilidades

• Assist with general operations according to company policies and procedures.
• Build and maintain a sales and service culture focused on customer experience, brand awareness, and loyalty.
• Create and foster a sales-focused environment through the training and development of team members at all levels.
• Ownership of overall store appearance in accordance with marketing and merchandising guidelines, while providing a great customer shopping experience through efficient and reliable retail operations management.
• Ensure visual presentation guidelines are maintained at all times, including signage and pricing.
• Maintain store inventory levels and safety standards; ensure asset protection.
• Participate in product knowledge training and implement in-store through team coaching.
• Effectively use company information, tools, and systems to meet customer and team member need.
• Drive retail sales, margin, and company metrics.
• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Conocimientos

Retail sales

Customer service

Hospitality management

Oral and written comms

Flexible schedule

Adaptability

Multitasking

Team player

Lift up to 49 lbs

Descripción del empleo

Gopuff is seeking a rockstar, self-starting and ambitious individual to lead a start-up Retail Operation as a Liquor Store Associate. You will be in charge of our customer-facing retail location and work with a strong central team to deliver a great customer experience.

If you’re growth-minded and ready to own the store operations, join us to build a sales-driven culture, manage store appearance, and drive retail performance while ensuring compliance with safety standards.