Retail Store Lead: Liquor & Customer Experience

Gopuff Becomes First Instant Commerce Company; Fort Lauderdale (FL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee discount & FAM membership

Vacation and sick time

Employee assistance program

Job summary

Gopuff is seeking a rockstar, self-starting and ambitious individual to lead a start-up Retail Operation as a Liquor Store Associate. You will be in charge of our customer-facing retail location, delivering a great customer experience with a strong central team.

The role emphasizes building a sales culture, managing store appearance, merchandising and inventory while driving sales, margins, and company metrics in a Fort Lauderdale location.

Qualifications

• 2-3 years of retail sales, customer service, or hospitality management experience.
• Prior experience on a sales-focused team and creating a sales culture/environment, and managing overall financial performance.
• 21 years of age or older
• Effective oral and written communication skills
• Ability to work a flexible schedule as business requires
• Strong business agility and flexibility
• Ability to handle multiple projects/tasks at a time and meet deadlines
• History of willingly assisting others and acting as a team player

Responsibilities

• Assist with general operations according to company policies and procedures
• Build and maintain a sales and service culture focused on customer experience, brand awareness, and loyalty. Create and foster a sales-focused environment through the training and development of team members at all levels
• Ownership of overall store appearance in accordance with marketing and merchandising guidelines, while providing a great customer shopping experience through efficient and reliable retail operations management
• Ensure visual presentation guidelines are maintained at all times, including signage and pricing
• Maintain store inventory levels and safety standards; ensure asset protection
• Participate in product knowledge training and implement in-store through team coaching
• Effectively use company information, tools, and systems to meet customer and team member need
• Drive retail sales, margin, and company metrics

Skills

Retail sales

Customer service

Hospitality management

Communication skills

Team player

Job description

Gopuff is seeking a rockstar, self-starting and ambitious individual to lead a start-up Retail Operation as a Liquor Store Associate. You will be in charge of our customer-facing retail location, delivering a great customer experience with a strong central team.

The role emphasizes building a sales culture, managing store appearance, merchandising and inventory while driving sales, margins, and company metrics in a Fort Lauderdale location.