Store Leader & Key Holder — Open, Lead & Delight Pets

Petco Animal Supplies, Inc.; Kinstonian Hights (NC); Vor Ort; USD 19.000 - 25.000; Vollzeit

Zusammenfassung

Petco is seeking a Key Holder to help ensure smooth daily operations, exceptional customer service, and a safe, welcoming environment for pets, partners, and customers. You’ll support store leadership by supervising partners, opening and closing the store, and acting as a point of contact when management isn’t present.

This role is ideal for someone who enjoys leading on the floor, solving problems in real time, and delivering a great experience every day.

Qualifikationen

• Previous retail experience required; key holder or supervisory experience preferred.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask in a fast-paced environment.
• Basic math skills and experience handling cash.
• Reliable, responsible, and detail oriented.

Aufgaben

• Uphold animal care standards and safety.
• Promote a safe, welcoming environment for pets, pet parents, and partners.
• Open and close the store with cash handling and security.
• Supervise partners and assist with training.
• Execute merchandising standards including planograms and pricing.
• Address customer questions and resolve concerns promptly.
• Act as primary contact in absence of store management.

Kenntnisse

Leadership

Customer service

Cash handling

Retail supervision

Communication

Problem solving

Jobbeschreibung

Petco is seeking a Key Holder to help ensure smooth daily operations, exceptional customer service, and a safe, welcoming environment for pets, partners, and customers. You’ll support store leadership by supervising partners, opening and closing the store, and acting as a point of contact when management isn’t present.

This role is ideal for someone who enjoys leading on the floor, solving problems in real time, and delivering a great experience every day.