Store Leader: Inspire Teams & Elevate Customer Experience

Footlocker; Santa Barbara (CA); On-site; USD 1,000 - 1,300; Full time

Benefits offered by this job

Employee discount

Paid time off

Parental leave

Weekly pay

Insurance benefits

Development opportunities

Job summary

Foot Locker in Santa Barbara, CA seeks a store leader to coach and develop teams, ensuring an exceptional in-store customer experience. You will implement company standards in recruiting, training, and operations to drive sales and profitability.

Reporting to the District Manager, you will lead by example, maintain brand standards, and foster product knowledge transfer to staff while promoting a high level of customer focus.

Qualifications

• Demonstrated leadership ability with at least 2 years of experience in a customer-facing sales setting.
• Confident and comfortable engaging customers to deliver an elevated experience.
• Motivated to achieve great results through enthusiasm for athletic products.
• Resourceful and versatile in responding to changing omni-channel retail demands.
• Strong analytical and mathematical skills for problem solving and financial awareness.
• High ethics, values, integrity, and trust.

Responsibilities

• Coaching and motivating your team to inspire top performance and an exceptional customer experience
• Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations
• Execute plans to drive key performance indicators to maximize profitability
• Enhance brand loyalty by empowering team to create a natural and personable experience for customers
• Act as a partner between customers, sales associates, store leadership and corporate business partners
• Maintains a high level of customer focus and leads by example with clear and engaging communication
• Ensures visual directives and standards are maintained
• Passion for teaching associates product knowledge and how to apply learnings to the customer experience

Skills

Leadership

Customer service

Analytical thinking

Flexible schedule

Adaptability

Integrity

Job description

Foot Locker in Santa Barbara, CA seeks a store leader to coach and develop teams, ensuring an exceptional in-store customer experience. You will implement company standards in recruiting, training, and operations to drive sales and profitability.

Reporting to the District Manager, you will lead by example, maintain brand standards, and foster product knowledge transfer to staff while promoting a high level of customer focus.