Store Leader in Training

truenorth Convenience Stores; Cleveland (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

True North Stores in Ohio seeks a Store Manager to lead overall store performance and operations, including hiring, training, scheduling, and development, while upholding brand standards in a fast-paced setting.

You will manage staffing, inventory, labor, cash controls, safety, and facility maintenance to meet operational, financial, and customer service goals, serving as the key liaison to the Zone Manager.

Qualifications

• High school diploma or equivalent.
• Prior customer service or cashier experience.
• Experience supervising others.

Responsibilities

• Deliver exceptional customer service in line with company standards.
• Lead, train, coach, and develop store team to meet performance expectations.
• Plan, assign, and manage staffing levels and schedules.
• Ensure compliance with company policies, procedures, safety standards, and legal requirements.
• Maintain store safety, cleanliness, and operational readiness.
• Oversee inventory, cash controls, and loss prevention.
• Communicate regularly with team and Zone Manager.
• Drive profitability and achieve financial and service goals.

Skills

Leadership

Customer service

Organizational skills

Problem solving

Communication

Staff development

Education

High school diploma or equivalent

Job description

True North Stores in Ohio seeks a Store Manager to lead overall store performance and operations, including hiring, training, scheduling, and development, while upholding brand standards in a fast-paced setting.

You will manage staffing, inventory, labor, cash controls, safety, and facility maintenance to meet operational, financial, and customer service goals, serving as the key liaison to the Zone Manager.