Store Leader: Hospitality & Operations Champion

Global Partners LP; Meriden (CT); On-site; USD 45,000 - 82,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401k with match

Tuition reimbursement

Professional development programs

Job summary

Global Partners LP is seeking a General Manager in Meriden, CT, to lead operations, drive sales and profitability, and inspire a high-performing team. You will oversee guest services, staffing, training, compliance, and community engagement, while upholding the brand promise and safety standards.

You will manage food service, merchandising, and financial performance, ensure quality and freshness, and foster a culture of hospitality and accountability across the store.

Qualifications

• ServSafe or other approved Food Safety certification within 90 days of employment or promotion.
• Minimum 5 years of progressive retail, restaurant, or hospitality management experience.
• Proven success in team leadership, operations management, and financial performance.
• Strong business acumen with data interpretation and strategic decisions.
• Excellent interpersonal and communication skills.
• Ability to foster teamwork, motivate others, and resolve conflicts.
• Understanding of food safety, merchandising, and guest service standards.
• Tech-savvy with POS systems and standard office software.

Responsibilities

• Lead by example to uphold the Global mission and Four Pillars.
• Inspire, develop, and empower management and associates to deliver superb service and operations.
• Recruit, train, and retain high-performing team members aligned with brand values.
• Provide clear communication and regular coaching through team meetings.
• Maintain a safe, inclusive workplace where staff feel valued.
• Oversee store operations, ensuring policy, brand, and safety compliance.
• Drive financial performance by managing labor, inventory, and costs.
• Analyze sales, expenses, and performance metrics to identify opportunities.
• Ensure food safety, service quality, and menu presentation align with standards.
• Lead safety training, compliance initiatives, and emergency planning.

Skills

Leadership

Team management

Communication

Guest service

Data analysis

POS systems

Adaptability

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Global Partners LP is seeking a General Manager in Meriden, CT, to lead operations, drive sales and profitability, and inspire a high-performing team. You will oversee guest services, staffing, training, compliance, and community engagement, while upholding the brand promise and safety standards.

You will manage food service, merchandising, and financial performance, ensure quality and freshness, and foster a culture of hospitality and accountability across the store.