Store General Manager: Hospitality & Ops Leader

Global Partners LP; Stratford (CT); On-site; USD 45,000 - 82,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Life Insurance

401k match

Tuition reimbursement

Internal development programs

Job summary

Global Partners LP is seeking a General Manager to lead Stratford, CT store operations, drive guest satisfaction, and deliver strong financial performance. You will oversee staffing, training, safety, merchandising, and community engagement while upholding the Global brand promise.

This hands-on role requires coaching leaders, optimizing labor and inventory, ensuring food safety, and delivering consistent, best-in-class service.

Qualifications

• ServSafe certification or equivalent food safety certification required within 90 days.
• Minimum 5 years of progressive retail/restaurant/hospitality management experience.
• Proven track record in team leadership, operations, and financial performance.
• Strong business acumen with ability to interpret data and make decisions.
• Excellent interpersonal and communication skills.
• Proven ability to foster teamwork, motivate others, and resolve conflicts.
• Solid understanding of food safety, merchandising, and guest service standards.
• Tech-savvy with POS systems and standard office/reporting tools.

Responsibilities

• Lead by example to uphold Global mission and Four Pillars.
• Inspire, develop, and empower management and associates to deliver exceptional Guest service.
• Recruit, train, and retain high‑performing team members aligned with brand values.
• Foster a safe, inclusive workplace with clear direction and coaching.
• Oversee store operations, policies, safety, and audit standards.
• Drive financial performance by managing labor, inventory, and costs.
• Analyze sales, expenses, and performance metrics to identify improvement opportunities.
• Lead safety training and compliance initiatives across the store.
• Represent Global in the community and support local initiatives.

Skills

Leadership experience

Team leadership

Financial analysis

Food safety knowledge

Merchandising

Tech-savvy with POS systems

Data interpretation

Excellent communication

Education

ServSafe certification

High School Diploma or Equivalent

Tools

POS systems

Reporting tools

Job description

Global Partners LP is seeking a General Manager to lead Stratford, CT store operations, drive guest satisfaction, and deliver strong financial performance. You will oversee staffing, training, safety, merchandising, and community engagement while upholding the Global brand promise.

This hands-on role requires coaching leaders, optimizing labor and inventory, ensuring food safety, and delivering consistent, best-in-class service.