Store General Manager - Hospitality Leader & Growth Driver

Global Partners LP; Seekonk (MA); On-site; USD 45,000 - 82,000; Full time

Benefits offered by this job

Competitive Pay

Health & Wellness benefits

401k with match

Tuition reimbursement

Professional development

Job summary

Global Partners LP seeking a General Manager to lead store operations, inspire a diverse team, and deliver outstanding Guest experiences in Seekonk, MA. You will drive sales, optimize labor and inventory, ensure safety and compliance, and build community relations.

You will recruit and train staff, coach teams, and uphold brand standards daily while maintaining exceptional store presentation and profitability.

Qualifications

• Requires ServSafe or equivalent certification within 90 days of employment or promotion.
• Minimum 5 years of progressive retail, restaurant, or hospitality management experience; multi-department or full-store leadership preferred.
• Demonstrated success in team leadership, operations management, and financial performance.
• Strong business acumen with the ability to interpret data and make strategic decisions.
• Excellent interpersonal and communication skills.
• Proven ability to foster teamwork, motivate others, and resolve conflict effectively.
• Strong understanding of food safety, merchandising, and guest service standards.
• Tech-savvy with POS systems, reporting tools, and standard office software.
• Flexible availability, including nights, weekends, and holidays as needed.

Responsibilities

• Lead by example to uphold Global mission and Four Pillars.
• Inspire, develop, and empower management and associate teams to deliver exceptional Guest service and operational performance.
• Build a culture rooted in collaboration, accountability, and hospitality.
• Recruit, train, and retain high-performing team members who embody the brand's values.
• Provide clear communication, direction, and feedback through regular coaching and team meetings.
• Foster a safe, positive, and inclusive workplace where every team member feels valued.
• Oversee all store operations, ensuring adherence to policies, brand standards, and safety requirements.
• Drive financial performance by managing labor, inventory, and operating costs effectively.
• Analyze sales reports, expense summaries, and performance metrics to identify opportunities for improvement.
• Develop and execute action plans to achieve revenue, margin, and profitability goals.

Skills

ServSafe Certification

Team Leadership

Operations Management

Financial Acumen

Communication Skills

POS Systems Proficiency

Data Analysis

Flexible Scheduling

Education

High School Diploma or Equivalent

ServSafe Certification within 90 days

Tools

POS Systems

Reporting Tools

Microsoft Office

Job description

Global Partners LP seeking a General Manager to lead store operations, inspire a diverse team, and deliver outstanding Guest experiences in Seekonk, MA. You will drive sales, optimize labor and inventory, ensure safety and compliance, and build community relations.

You will recruit and train staff, coach teams, and uphold brand standards daily while maintaining exceptional store presentation and profitability.