Store Leader: Guest Experience & Operations Champion

Global GP LLC; United States; On-site; USD 62,000 - 82,000; Full time

Benefits offered by this job

Health & Wellness

401k Match

Tuition Reimbursement

Professional Development

Job summary

Global Partners LP is seeking a General Manager to lead store operations, drive sales, manage staffing and training, ensure safety, and cultivate a exceptional guest experience in a dynamic retail environment.

You will oversee all aspects of performance, partner with culinary and merchandising teams, and represent the brand within the local community, aligning with the company’s commitment to Local and Community.

Qualifications

• ServSafe certification within 90 days of employment or promotion.
• Minimum 5 years of progressive retail, restaurant, or hospitality management experience.
• Demonstrated success in team leadership, operations management, and financial performance.
• Strong business acumen with the ability to interpret data and make strategic decisions.
• Excellent interpersonal and communication skills.
• Proven ability to foster teamwork, motivate others, and resolve conflict effectively.

Responsibilities

• Lead by example to uphold Global mission and Four Pillars.
• Inspire, develop, and empower management and associate teams to deliver exceptional Guest service and operational performance.
• Build a culture of collaboration, accountability, and hospitality.
• Recruit, train, and retain high‑performing team members who embody the brand’s values.
• Oversee all store operations, ensuring adherence to company policies, brand standards, and safety requirements.

Skills

Leadership

Team Management

Operations Management

Financial Performance

Communication

Food Safety

Tools

POS Systems

Reporting Tools

Office Software

Job description

Global Partners LP is seeking a General Manager to lead store operations, drive sales, manage staffing and training, ensure safety, and cultivate a exceptional guest experience in a dynamic retail environment.

You will oversee all aspects of performance, partner with culinary and merchandising teams, and represent the brand within the local community, aligning with the company’s commitment to Local and Community.