Store Leader: Guest Experience & Team Builder

GameStop; Hyattsville (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

GameStop is seeking a Store Manager to oversee multi-unit operations and drive guest service excellence in a fast-paced retail environment. You will lead associates, manage inventory, schedules, and payroll, while promoting GameStop’s rewards programs and ensuring store standards.

Strong communication and leadership are essential. The role requires a minimum of 1 year in retail management with 3+ years in retail sales/guest service, and a high school diploma is required.

Qualifications

• High school diploma or equivalent required.
• 1 year retail management experience required.
• 3 years retail sales/guest service/management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Lead store team in sales, profit, and shrink goals.
• Provide best-in-class guest service and greet guests promptly.
• Manage scheduling, payroll, and associate development.
• Ensure store is clean, organized, and merchandised per guidelines.
• Oversee Omni-Channel orders and inventory control.

Skills

People skills

Guest service

Communication

Team leadership

Independence

Financial tasks

POS operation

Time management

Attention to detail

Reliability

Education

High school diploma or equivalent

Higher education preferred (associates/bachelors in business/marketing/merchandising)

Tools

POS system

Job description

GameStop is seeking a Store Manager to oversee multi-unit operations and drive guest service excellence in a fast-paced retail environment. You will lead associates, manage inventory, schedules, and payroll, while promoting GameStop’s rewards programs and ensuring store standards.

Strong communication and leadership are essential. The role requires a minimum of 1 year in retail management with 3+ years in retail sales/guest service, and a high school diploma is required.