Store Leader & Guest Experience Champion

GameStop; Tulsa (OK); On-site; USD 45,000 - 65,000; Full time

Job summary

GameStop is seeking a Store Manager to lead store operations, drive guest experience, and manage a retail team across multiple units. You will supervise staff, promote selling behaviors, maintain visual standards, and ensure a clean, organized shopping environment that encourages loyalty.

You’ll balance sales goals with loss prevention, handle scheduling and payroll, and train associates on policies and procedures.

Qualifications

• High school diploma or equivalent.
• Associate’s or bachelor’s degree in business, marketing, merchandising, or related field preferred.
• At least 1 year of retail management experience.
• At least 3 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Manage store operations and lead in a multiunit capacity.
• Provide and model guest service excellence and promote promotions.
• Supervise, hire, train, and retain associates.
• Schedule staff and manage payroll and timekeeping.
• Maintain store appearance, inventory, and loss prevention awareness.
• Ensure Omni‑Channel orders are fulfilled and shipped daily.
• Lead team to meet sales, profit, and shrink goals.

Skills

People skills

Communication

English proficiency

Bilingual English/Spanish

Leadership

Attention to detail

Education

High school diploma or equivalent

Associate or bachelor in business/marketing/merchandising

Job description

GameStop is seeking a Store Manager to lead store operations, drive guest experience, and manage a retail team across multiple units. You will supervise staff, promote selling behaviors, maintain visual standards, and ensure a clean, organized shopping environment that encourages loyalty.

You’ll balance sales goals with loss prevention, handle scheduling and payroll, and train associates on policies and procedures.