Store Leader: Growth, Team & Customer Experience

MINISO; Albuquerque (NM); On-site; USD 26,000 - 41,000; Full time

Job summary

MINISO store in Albuquerque, NM seeks a Store Manager to lead a vibrant team and deliver a world-class shopping experience. You will oversee daily operations, customer service, merchandising, and profitability while driving membership sign-ups and store growth.

You will inspire and manage teams from associates to shift leads, ensuring standards, training, and performance reviews are in place to meet sales goals.

Qualifications

• 3+ years of experience in retail management.
• Strong leadership, organizational and customer management skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Report directly to the Area/District Manager and lead a dynamic team including the Assistant Store Manager, Shift Leads, and Sales Associates.
• Promote and drive engagement with the store’s membership program to foster loyalty and boost sales.
• Ensure seamless store execution, outstanding customer service, merchandising standards and operational procedures.
• Oversee all aspects of store operations and performance to develop staff.
• Meet sales goals by training, motivating, mentoring, and evaluating the team.
• Recruit, hire, train, and retain top talent with clear career development paths.
• Maintain store standards and drive profitability through effective sales strategies and expense management.
• Manage cash-handling tasks and ensure a clean, safe environment for staff and customers.
• Coordinate with Area/District Manager and HR on employee performance and relations.
• Operate computers and printers, manage schedules, and keep the store clean and organized.
• Ensure visual displays align with company guidelines and drive store traffic and growth.
• Address issues from staff and customers with quick, effective resolutions.

Education

High school diploma or equivalent

Associate degree or higher in Business Administration or related field

Job description

MINISO store in Albuquerque, NM seeks a Store Manager to lead a vibrant team and deliver a world-class shopping experience. You will oversee daily operations, customer service, merchandising, and profitability while driving membership sign-ups and store growth.

You will inspire and manage teams from associates to shift leads, ensuring standards, training, and performance reviews are in place to meet sales goals.