Store Leader: Growth, Coaching & Customer Experience

Carter's Inc.

Alpharetta (GA)

On-site

USD 38,000 - 56,000

Full time

14 days+

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Job summary

Carter’s is seeking an Assistant Store Manager in Alpharetta, GA to lead in-store operations and drive sales. You will welcome customers, train staff, and uphold Carter’s service standards while fostering an inclusive, high-energy environment.

Responsibilities include workforce management, merchandising execution, and KPI-driven decision-making. The role requires at least 1 year in retail management and a high school diploma or GED, with opportunities for growth within the Carter’s brand family.

Qualifications

Demonstrated leadership, supervisory, and customer engagement skills.
Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
Minimum of 1 year of retail or related management experience.
A high school diploma or GED.

Responsibilities

Execute workforce management to ensure a genuine customer focus on the sales floor.
Welcome customers with a warm greeting and provide assistance with our product styles, features and benefits.
Foster a positive, safe, and inclusive environment for employees and customers.
Coach others to success while maintaining service standards and omnichannel experience.
Analyze the business and communicate KPIs with the team to drive results.
Assist the Store Manager in recruiting, hiring, training, and development of store staff.
Plan and report tasks and financial results using company tools.
Partner with Store Manager on merchandising standards and promotions.
Reduce loss through customer service and operational controls.