Store Leader: Build Teams, Elevate Experience

Carter's Inc.; Pismo Beach (CA); On-site; USD 39,000 - 51,000; Full time

Benefits offered by this job

Health benefits

Employee discount (30%)

Paid time off and holidays

Parental leave and adoption assistance

Education programs and GED tuition‑ass

Job summary

Carter's Inc. is seeking a Store Manager in California to lead a team in delivering exceptional service and operating store excellence. You will coach and develop associates, manage merchandising, and drive sales while ensuring a welcoming environment for families and customers.

You will oversee payroll and budgets, analyze KPIs, and guide omnichannel initiatives to seamlessly connect in-store and online experiences. A strong leadership record in retail is required.

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• Must have a high school diploma or GED.
• Ability to coach and develop teams while driving results.

Responsibilities

• Build a talent pipeline through networking and recruiting.
• Develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement.
• Grow leaders through providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit.
• Execute Company’s direction on merchandising and operations;
• Manage payroll and budgets.
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results.
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Skills

Leadership

Retail management

Communication

Budgeting

KPIs analysis

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter's Inc. is seeking a Store Manager in California to lead a team in delivering exceptional service and operating store excellence. You will coach and develop associates, manage merchandising, and drive sales while ensuring a welcoming environment for families and customers.

You will oversee payroll and budgets, analyze KPIs, and guide omnichannel initiatives to seamlessly connect in-store and online experiences. A strong leadership record in retail is required.