Store Leader: Grow Sales, Lead Teams & Profit

Recreational Equipment, Inc.; Conway (NH); On-site; USD 81,000 - 101,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Accrued time off

Job summary

Recreational Equipment, Inc. (REI) in Conway, NH seeks a Store Manager to run daily store operations, overseeing a $5–$30 million sales volume.

You’ll cultivate a customer‑centric sales culture, ensure prompt service, and steer teams through change, working with Sales Managers and Shop Service Managers to develop staff and achieve goals. You will build relationships, manage profitability, monitor inventory, engage with local organizations, and embody REI’s inclusive values, with pay transparency

Qualifications

• 3-5 years of retail store management experience (preferred).
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Responsibilities

• Develop and achieve short and long-term retail plans.
• Manage and delegate planned priorities to Sales Managers and Shop Service Managers.
• Create a positive employee experience focused on engagement and retention.
• Use store reports to identify strategies for improving metrics.
• Oversee store's profitability and financial budgeting.
• Monitor inventory levels, facilities, and other assets.
• Engage in local organizations and community events.
• Inspire a customer-centric culture by recognizing and rewarding team.
• Develop top performers and evaluate performance.
• Builds teams through effective employee development, involvement, and communication.

Skills

Retail store management

Leadership

Customer relationship building

Strategic planning

Communication

Change management

Job description

Recreational Equipment, Inc. (REI) in Conway, NH seeks a Store Manager to run daily store operations, overseeing a $5–$30 million sales volume.

You’ll cultivate a customer‑centric sales culture, ensure prompt service, and steer teams through change, working with Sales Managers and Shop Service Managers to develop staff and achieve goals. You will build relationships, manage profitability, monitor inventory, engage with local organizations, and embody REI’s inclusive values, with pay transparency