Store Leader, GetGo

Giant Eagle Inc.; Indianapolis (IN); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Store Leader to oversee daily operations and lead a team in a dynamic retail environment. This role involves managing employee performance, ensuring exceptional customer service, and maintaining inventory and budget standards. The ideal candidate will have a strong background in team management and retail operations, with a passion for creating a positive shopping experience. Join a forward-thinking company where your leadership skills can shine and make a significant impact on store success. If you're ready to take on this challenge and drive results, this opportunity is perfect for you.

Qualifications

• 3-5 years of experience in retail management is required.
• High school diploma or equivalent is necessary.

Responsibilities

• Oversee daily store operations and manage Team Members effectively.
• Ensure superior customer service and handle complaints professionally.
• Manage inventory and budget for the store location.

Skills

Team Management

Customer Service

Inventory Management

Budget Management

Training and Development

Education

High School Diploma or Equivalent

Job description

Locations: 7547 - Aronson & 96th - GetGo Standalone

Time Type: Full time

Posted on: Posted 2 Days Ago

Job Requisition ID: 358328

Job Summary

The Store Leader is responsible for the day-to-day store operation of their assigned location, as well as the employees. Duties include interviewing, selecting, and training employees; setting and adjusting employee pay and hours of work; directing the work of employees; appraising employee productivity and efficiency for the purpose of recommending promotions or other changes in status; disciplining employees; planning the work; and determining the type of materials and supplies to be used/ordered for their retail and food locations.

Job Description

• Experience Required: 3 to 5 years
• Education Desired: High school diploma or equivalent
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 21 years of age

Job Responsibilities

• Your principal, main, major or most important duty includes one or some combination of the following tasks:
• Interview, select, and train Team Members;
• Direct the work of Team Members;
• Appraise Team Members’ productivity and efficiency for the purpose of recommending promotions or other changes in status;
• Handle Team Member issues including, but not limited to complaints;
• Discipline Team Members;
• Plan the work;
• Distribute or assign the work among Team Members;
• Provide for the safety and security of Team Members or the store;
• Manage the budget for your department or location;
• Manage inventory for your department or location;
• Monitor or implement compliance measures.
• Overall management of the day-to-day store operations at their assigned location.
• Regularly direct the work of their subordinates providing guidance to ensure that all operational goals/initiatives are met.
• Oversee the Food Service Leaders in stores with Food Service to ensure that they meet all of the overall functions of being a profitable food service business.
• Provide superior and quality customer service through consistent interaction. Serve as a role model to store personnel.
• Assist customers and respond to customer's complaints or inquiries.
• Complete daily reports and review daily close reports accurately.
• Ensure accuracy and integrity of inventory values in regards to shrink.
• Set and adjust employee pay records and hours worked.
• Responsible for daily bank deposits, ordering and picking up change orders and ATM funds, loading safe, ATM, etc.
• Determine what is needed for merchandise, supplies, equipment, food service, and places weekly orders.
• Scan in orders/vendors and build relationships with the vendors at their assigned location.
• Hire, train, coach, and discipline all store personnel including the completion of documentation.
• Plan, prepare, and post store personnel work schedules. Responsible for daily timecard edits and verifying the accuracy of hours worked and entering vacation hours for store personnel.
• Supervise all employees, Associate Store Leaders, Food Service Store Leaders, and shifts, by assigning and verifying completion of job duties.
• Facilitate coverage of shifts when employees call in or don't show up.
• Ensure compliance of store personnel with policies and procedures, including established security, sales, and record-keeping procedures and practices.
• Merchandise the store according to company guidelines.
• Timely execution of marketing promotions and price changes.
• Execute company standards for mystery shop programs.
• Manage their assigned store's labor budgets and adjust employee pay/time and the hours worked.
• Maintain fuel pricing compliance standards to ensure competitive street pricing. Duties include changing fuel price sign and the registers.