GetGo Store Leader

Giant Eagle; Carmel (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the retail sector is seeking a dynamic Store Leader to oversee daily operations and manage a dedicated team. This role is pivotal in ensuring exceptional customer service, maintaining inventory integrity, and managing budgets effectively. The ideal candidate will possess strong leadership skills, a knack for problem-solving, and a passion for fostering a positive work environment. If you are ready to take on the challenge of leading a team and making a significant impact in a fast-paced retail environment, this opportunity is perfect for you.

Qualifications

• 3 to 5 years of experience in retail management.
• High school diploma or equivalent is required.

Responsibilities

• Interview, select, and train Team Members while managing daily operations.
• Ensure compliance with store policies and provide superior customer service.
• Manage budget, inventory, and maintain safety and security in the store.

Skills

Employee Management

Budget Management

Customer Service

Inventory Management

Team Training

Education

High School Diploma or Equivalent

Job description

Job Summary

The Store Leader is responsible for the day to day store operation of their assigned, as well as the employees. Duties include: interviewing, selecting, and training employees; setting and adjusting employee pay and hours of work; directing the work of employees; appraising employee productivity and efficiency for the purpose of recommending promotions or other changes in status; disciplining employees; planning the work; determining the type of materials, supplies to be used / ordered for their retail and food locations.

Job Description

• Experience Required: 3 to 5 years
• Education Desired: High school diploma or equivalent
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 21 years of age

Job Responsibilities

• Your principal, main, major or most important duty includes one or some combination of the following tasks:

  1. interview, select and train Team Members;

  2. direct the work of Team Members;

  3. appraise Team Members’ productivity and efficiency for the purpose of recommending promotions or other changes in status;

  4. handle Team Member issues including, but not limited to complaints;

  5. discipline Team Members;

  6. plan the work;

  7. distribute or assign the work among Team Members;

  8. provide for the safety and security of Team Members or the store;

  9. manage the budget for your department or location;

  10. manage inventory for your department or location; or

  11. monitor or implement compliance measures

• Overall management of the day-to-day store operations at their assigned location
• Regularly direct the work of their subordinates providing guidance to ensure that all operational goals/initiatives are met.
• Oversee the Food Service Leaders in stores with Food Service to ensure that they meet all of the overall functions of being a profitable food service business
• Provide superior and quality customer service through consistent interaction. Serve as a role model to store personnel.
• Assist customers and responds to customer's complaints or inquiries
• The Store Leader is responsible for accurately completing daily reports and reviewing daily close reports.
• Responsible for accuracy and integrity of inventory values in regards to shrink
• Set and adjust employee pay records, and hours worked
• Responsible for daily bank deposits, ordering and picking up change orders and ATM funds, loading safe, ATM, etc.
• Determine what is needed for merchandise, supplies, equipment, food service, and places weekly orders.
• Scan in orders/vendors and build relationships with the vendors at their assigned location
• Hire, train, coach and discipline all store personnel including the completion of documentation
• Plan, prepare, and post store personnel work schedules. Responsible for daily timecard edits and verify the accuracy of hours worked and entering vacation hours for store personnel.
• Supervision of all employees, Associate Store Leaders, Food Service Store Leaders, and shifts, by assigning and verifying completion of job duties.
• Facilitate coverage of shifts when employees call in or don't show up
• Ensure compliance of store personnel with policies and procedures, including established security, sales, and record keeping procedures and practices
• Responsible for merchandising the store according to company guidelines
• Timely execution of marketing promotions and price changes
• Execute company standards for mystery shop programs
• Manage their assigned store's labor budgets and adjust employees pay/time and the hours worked
• Maintain fuel pricing compliance standards to ensure competitive street pricing. Duties include changing fuel price sign and the registers.