Store Leader: Elevate Service & Build a Top Team

Alliance Consumer Growth, LLC; Reading (Berks County); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Competitive pay

Bonus program

401(k) plan

Employee discount

Flexible vacation

Health insurance

Dental insurance

Vision insurance

Life insurance

Mental health benefits

Parental leave

Employee referral

Job summary

SKIMS is seeking a Store Leader to grow and develop a diverse team while delivering an elevated guest experience in a fast-paced retail environment. You will drive business results, coach in real time, and harness strong operational skills to ensure the store runs smoothly and aligns with SKIMS’s brand standards.

You will lead with a people-first mindset, own key metrics, and collaborate with HQ to implement strategies that elevate service, merchandising, and overall performance.

Qualifications

• 4+ years of leadership experience.
• Proven track record of hiring, leading, and developing store teams.
• Strong written and verbal communication skills.
• Deep understanding of customer service principles and ability to provide exceptional service.

Responsibilities

• Lead with a customer-obsessed mindset, coaching in real time to elevate connection and conversion.
• Deliver elevated service at speed by coaching your team during high-volume moments.
• Embed mission and values in the store experience, educating Team Members on the SKIMS brand and products.
• Manage daily operations, visual execution, and store standards including replenishment and merchandising.
• Own key business metrics—P&L, payroll, inventory, and productivity—and adjust strategies to Drive Results.
• Lead through impact with data-driven decisions, schedule building, and focus on growth.
• Hire, onboard, and retain top talent to strengthen bench strength for SKIMS.
• Promote teamwork, clear communication, and accountable performance across the team.

Skills

Leadership

Hiring

Communication

Customer service

Operations

Visual merchandising

Job description

SKIMS is seeking a Store Leader to grow and develop a diverse team while delivering an elevated guest experience in a fast-paced retail environment. You will drive business results, coach in real time, and harness strong operational skills to ensure the store runs smoothly and aligns with SKIMS’s brand standards.

You will lead with a people-first mindset, own key metrics, and collaborate with HQ to implement strategies that elevate service, merchandising, and overall performance.