Store Leader: Elevate Sales & Customer Experience

Victra - Verizon Authorized Retailer; Pullman (WA); On-site; USD 43,000 - 67,000; Full time

Benefits offered by this job

Paid Training

Health Insurance

401K Match

Tuition Reimbursement

Referral Bonus

Job summary

Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you’ll lead a store team to develop top sales specialists and drive sales targets while managing daily operations and merchandising.

You will coach the team, set goals, and ensure an outstanding in-store experience that reinforces our brand and solutions. You will work in a fast-paced retail environment, celebrate performance, and participate in NHU/GM training programs to support career

Qualifications

• Background in customer service within retail, restaurant, or wireless industry preferred.
• 1–2 years of experience in a Customer Service or leadership role.
• Management experience in a commissions-based sales environment.

Responsibilities

• Lead the sales team on the floor by coaching, setting daily/weekly goals, and resolving customer issues.
• Assess staffing needs, monitor sales data, and ensure store up-time and proper merchandising.
• Drive store targets and provide training to deliver outstanding customer experiences.

Skills

Customer Service

Leadership

Sales Management

Education

High School Diploma

Job description

Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you’ll lead a store team to develop top sales specialists and drive sales targets while managing daily operations and merchandising.

You will coach the team, set goals, and ensure an outstanding in-store experience that reinforces our brand and solutions. You will work in a fast-paced retail environment, celebrate performance, and participate in NHU/GM training programs to support career