Store Leader: Elevate Customer Experience & Operations

ViziRecruiter,LLC.; Pasadena (MD); On-site; USD 56,000 - 86,000; Full time

Job summary

Royal Farms seeks a hands-on Store Manager to run high-volume convenience store, retail, and restaurant operations. You will lead a team, hire and train staff, manage schedules, and ensure top-notch customer experiences, safety, and product quality.

The role requires strong leadership, operational excellence, and the ability to drive performance in a fast-paced environment while upholding total customer focus across all store activities.

Qualifications

• Minimum 2 years of fast-paced retail/food service management experience with full accountability for staffing, finances, and store results.
• Strong leadership, communication, and interpersonal skills; able to coach and develop teams.

Responsibilities

• Oversee daily store operations and lead a team of associates to deliver exceptional customer experiences.
• Recruit, onboard, train, and evaluate staff; manage scheduling and performance.
• Drive profitability and efficiency by monitoring key metrics and enforcing safety, quality, and merchandising standards.
• Lead communication with district leadership and ensure compliance with company policies.

Skills

Leadership

Customer service

Team management

Communication skills

Staffing & hiring

Operational excellence

Education

High school diploma or GED

Associate degree or higher

Tools

Back-office tools

POS systems

Job description

Royal Farms seeks a hands-on Store Manager to run high-volume convenience store, retail, and restaurant operations. You will lead a team, hire and train staff, manage schedules, and ensure top-notch customer experiences, safety, and product quality.

The role requires strong leadership, operational excellence, and the ability to drive performance in a fast-paced environment while upholding total customer focus across all store activities.