Store Leader — Elevate Customer Experience & Growth

KnitWell Group; Orange Blossom Hills South (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Bonuses

Merchandise discounts

Professional development

Community partnerships

Job summary

LOFT in The Villages, FL is seeking a Store Manager to lead the customer and associate experiences while driving store profitability through strong leadership, service and operations. You will coach a team to deliver exceptional customer connections, manage daily operations, execute omnichannel initiatives, and foster an inclusive, community-focused store environment.

This role requires 2+ years in retail management, hospitality mindset, and a track record of achieving results through teamwork

Qualifications

• 2+ years of retail store management or service industry experience (preferred).
• Hospitality mindset when engaging with customers and associates.
• Strong people management, leadership, and communication skills.
• Technology proficiency, including operating a point-of-sale system.
• Strong business acumen with ability to develop strategies and action plans.

Responsibilities

• Lead customer and associate experiences to drive in-store performance.
• Coach and develop store team through training and feedback.
• Oversee omnichannel shopping experiences using technology.
• Hire and build an effective store team through recruitment and coaching.
• Manage day-to-day operations including opening and closing the store.
• Develop and execute short- and long-term retail plans.
• Analyze reports to drive store profitability and payroll.

Skills

Retail management

Team leadership

Customer service

Communication skills

POS proficiency

Budgeting & payroll

Strategic thinking

Tools

POS system

Job description

LOFT in The Villages, FL is seeking a Store Manager to lead the customer and associate experiences while driving store profitability through strong leadership, service and operations. You will coach a team to deliver exceptional customer connections, manage daily operations, execute omnichannel initiatives, and foster an inclusive, community-focused store environment.

This role requires 2+ years in retail management, hospitality mindset, and a track record of achieving results through teamwork