Retail Store Leader: Coach, Create Community, Drive Growth

LOFT; West Palm Beach (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Employee merchandise discounts

Professional development

Community philanthropic partnerships

Job summary

LOFT is seeking a Store Manager in West Palm Beach, FL to lead customer and associate experiences while driving profitability and operational excellence. You will coach a team, manage daily store operations, and promote community engagement across our brand.

Ideal candidates bring 2+ years in retail Store Manager roles or service industries, strong leadership, and a hospitality mindset to create exceptional customer connections.

Qualifications

• 2+ years retail Store Manager or service industry experience (preferred).
• Ability to coach and develop a team to reach full potential.
• Strong interpersonal and communication skills.
• Experience using store technology and reporting tools to analyze performance.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Inspire and coach associates using brand behaviors to build genuine connections.
• Use technology to provide seamless omnichannel shopping experiences.
• Hire and develop a strong store team through coaching and training.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Develop a strong operational dynamic to achieve store goals.
• Promote in-store events and partnerships within the community.
• Oversee profitability, budgeting, and payroll using reporting tools.
• Manage day-to-day operations including opening and closing the store.

Skills

Store Management

Customer Experience

Leadership

Coaching

People Management

Omnichannel

Budgeting

POS Proficiency

Tools

Point-of-Sale (POS)

Job description

LOFT is seeking a Store Manager in West Palm Beach, FL to lead customer and associate experiences while driving profitability and operational excellence. You will coach a team, manage daily store operations, and promote community engagement across our brand.

Ideal candidates bring 2+ years in retail Store Manager roles or service industries, strong leadership, and a hospitality mindset to create exceptional customer connections.