Store Leader: Drive Sales, Service & Team Growth

Michaels; Braintree (MA); Hybrid; USD 70,000 - 93,000; Full time

Benefits offered by this job

Employee discounts

401(k) match

Medical/dental/vision

Job summary

Michaels is seeking a Store Manager for the BOS-BRAINTREE, MA store to lead and develop a high performing team, delivering a great customer experience while achieving sales and KPI targets.

You will staff the store, coach the team, and manage operations across departments, ensuring SOP compliance and shrink control, safety programs, and performance development. This role requires 5+ years in retail and 2+ years supervising a diverse team; availability for nights, weekends, and early mornings.

Qualifications

• 5+ years of retail experience with inventory, merchandising, and customer service excellence.
• 2+ years directly supervising a diverse team with performance management.
• Ability to lead and develop the store team to meet KPI targets.

Responsibilities

• Lead and manage all store operations, ensuring SOPs and company standards are met.
• Deliver sales and KPI targets, manage workload and safety/shrink programs.
• Hire, train, and coach team members; manage performance and development.

Skills

Store leadership

Team development

KPI management

Job description

Michaels is seeking a Store Manager for the BOS-BRAINTREE, MA store to lead and develop a high performing team, delivering a great customer experience while achieving sales and KPI targets.

You will staff the store, coach the team, and manage operations across departments, ensuring SOP compliance and shrink control, safety programs, and performance development. This role requires 5+ years in retail and 2+ years supervising a diverse team; availability for nights, weekends, and early mornings.