Store Leader: Drive Sales, People & Brand Experience

Faherty Brand; Boston (MA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(K) Plan with company match

Incentives Program

Commuter Options/Benefits

Generous employee discount

Job summary

Faherty Brand in Massachusetts seeks a store leadership professional to drive sales, guest experience, and team performance. You will manage operations, analyze metrics, and coordinate with leadership to plan monthly store activities, events, and visual merchandising.

You will uphold Faherty values, lead a dynamic team, and ensure excellent customer service across in-store and online channels. This role emphasizes energy, inclusion, and positive brand representation.

Qualifications

• Leadership experience in a similar scope.
• Omnichannel awareness and ability to lead a team for seamless customer experience between retail stores and ecommerce.
• Proficiency with Google Suites and MS Office.

Responsibilities

• Create a store environment embodying our core value of Spreading Good Vibes.
• Process in-store sales, returns and exchanges.
• Manage client outreach via personalized communication.
• Maintain up-to-date client information, requests and product feedback.
• Assist in the planning and execution of in-store events.
• Analyze key business metrics to identify performance opportunities.
• Collaborate with Leadership Team for monthly supply orders.
• Prepare store and team for monthly assessments.
• Maintain neat, clean and organized visuals and stock on the floor.

Skills

Leadership experience

Omnichannel awareness

Communication skills

Team development

Time management

Tools

Google Suites

MS Office

Job description

Faherty Brand in Massachusetts seeks a store leadership professional to drive sales, guest experience, and team performance. You will manage operations, analyze metrics, and coordinate with leadership to plan monthly store activities, events, and visual merchandising.

You will uphold Faherty values, lead a dynamic team, and ensure excellent customer service across in-store and online channels. This role emphasizes energy, inclusion, and positive brand representation.