Store Leader: Drive Sales & Elevate Guest Experience

Victra-Verizon Authorized Retailer; Apex (NC); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Paid Training

Health, Dental, and Vision Insurance

401K Match

Tuition Reimbursement

Maternity Leave

Discount Verizon Service

Referral Bonus

Contests and incentives

Job summary

Victra-Verizon Authorized Retailer in Apex, NC is seeking a Store Manager to lead the guest experience and coach a high-performing team. You will drive store sales, develop consultants, and ensure brand standards are met while managing daily operations and performance metrics.

You will foster a results-driven environment, deliver exemplary customer service, and guide your team through change with strategic planning and inspirational leadership.

Qualifications

• Background in customer service within the retail, restaurant, or wireless industry preferred.
• 1-2 years of experience in Customer Service or a leadership role.
• High school diploma or GED.

Responsibilities

• Talent Management — Selecting, hiring, and developing the best talent.
• Training and mentoring your team to deliver an outstanding customer experience.
• Results Driven — Hold yourself and team accountable to sales metrics.
• Running store operations – analyze staffing, financial data, cash, compliance, and IT needs.
• Customer Focus — Deliver Every Guest, Every Time with a strong sales process.
• Relationship Building — Build trust-based relationships with your team and peers.
• Change Management — Champion merchandising and planogram changes.
• Strategic Thinking — Set daily/weekly/monthly goals and adjust plans as needed.
• Inspirational Leadership — Lead by example and motivate the team to improve.

Skills

Leadership

Customer service

Coaching

Sales targets

Education

High school diploma or GED

Job description

Victra-Verizon Authorized Retailer in Apex, NC is seeking a Store Manager to lead the guest experience and coach a high-performing team. You will drive store sales, develop consultants, and ensure brand standards are met while managing daily operations and performance metrics.

You will foster a results-driven environment, deliver exemplary customer service, and guide your team through change with strategic planning and inspirational leadership.