Store Leader: Drive Sales, Elevate Customer Experience

World Market; Boulder (CO); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Shopping discount

401(k) plan

Medical Insurance

Dental Insurance

Vision Insurance

Paid sick leave

Wellness resources

Recognition programs

Job summary

World Market is seeking an Assistant Manager in Boulder, CO to lead a high‑performing team and drive sales while upholding our customer‑first culture. You will partner with the Store Manager to develop staff, execute daily priorities, and ensure adherence to brand standards and safety policies.

You will coach, analyze trends, and implement improvements across Customer Experience, Operations, and Merchandising, with a focus on employee development and loss prevention.

Qualifications

• Proven leadership experience delivering results in a fast-paced retail environment.
• Strong communication skills with ability to give in-the-moment coaching.
• Ability to de-escalate store and customer situations effectively.
• Excellent problem solving and decision-making skills.
• Ability to plan and prioritize according to business needs.

Responsibilities

• Lead a high-performance team in Customer Experience, Freight Flow, Operations or Merchandising.
• Model a customer-first selling culture and drive engagement and loyalty initiatives.
• Analyze business trends using reports and take appropriate action.
• Plan and execute daily tasks in alignment with Store Manager.
• Recruit, develop and retain a strong team through training and recognition.
• Ensure adherence to Loss Prevention policies and inventory controls.
• Maintain a safe work environment through ongoing safety training.

Skills

Leadership experience

Customer experience

Operational results

Communication

Coaching

De-escalation

Prioritization

Attention to detail

Problem solving

Decision making

Delegation

Job description

World Market is seeking an Assistant Manager in Boulder, CO to lead a high‑performing team and drive sales while upholding our customer‑first culture. You will partner with the Store Manager to develop staff, execute daily priorities, and ensure adherence to brand standards and safety policies.

You will coach, analyze trends, and implement improvements across Customer Experience, Operations, and Merchandising, with a focus on employee development and loss prevention.