Store Leader: Drive Sales & Customer Experience

Jobtailor; Charlotte (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

Jobtailor in Charlotte, NC is seeking an experienced Store Manager to lead daily retail operations and drive sales performance. You will manage and develop a high-performing team, coordinate merchandising and product launches, and ensure every customer interacts with our brand through exceptional service.

The role emphasizes strong leadership, strategic planning, and collaboration with cross-functional stakeholders to implement initiatives beyond the store walls.

Qualifications

• Excellent communication and leadership skills.
• Three or more years of sales and/or customer experience in telecommunications or related industry.
• Prior management experience.
• Well-developed planning, analytical and problem-solving skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee all aspects of the daily operation of a retail store
• Manage and develop a team
• Oversee merchandising and product launches
• Meet and exceed sales objectives
• Ensure customers receive an extraordinary experience with products and services
• Perform outreach and promotional activities, including off-site events as needed
• Coach a team of retail sales consultants to ensure they meet sales and service goals
• Collaborate with key stakeholders on initiatives beyond store walls

Skills

Communication

Leadership

Sales experience

Customer experience

Management experience

Planning & analysis

Problem solving

Wireless industry knowledge

Job description

Jobtailor in Charlotte, NC is seeking an experienced Store Manager to lead daily retail operations and drive sales performance. You will manage and develop a high-performing team, coordinate merchandising and product launches, and ensure every customer interacts with our brand through exceptional service.

The role emphasizes strong leadership, strategic planning, and collaboration with cross-functional stakeholders to implement initiatives beyond the store walls.