Store Leader: Drive Sales, Elevate Service & Ops

Tailored Brands, Inc.; Waterford, Northern (CT, KY); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Tailored Brands, Inc. is seeking a Store Manager to lead a store team toward sales, service, and operational excellence. You will recruit, hire, train, and coach staff to deliver an exceptional customer experience while maintaining brand standards.

Guided by data and store reports, you will set performance expectations, maximize growth, and foster an inclusive, engaging store environment. Strong communication and organizational skills are essential to succeed in this role.

Qualifications

• Minimum 3 years of experience leading retail teams.
• Ability to recruit, hire, and train store staff.
• Proven track record in driving sales and customer experience.
• Strong interpersonal and communication skills.
• Comfort with data, reports, and store metrics.
• Proficient with POS systems and store technology.

Responsibilities

• Lead store team to meet sales, service, and operational goals.
• Provide coaching and development to drive performance.
• Ensure staffing aligns with business needs and scheduling accuracy.
• Uphold brand standards and visual merchandising.
• Drive customer experience and exceed customer expectations.
• Recruit and build a diverse, inclusive store team.

Skills

Retail leadership

Communication skills

Team development

Customer focus

Training & coaching

Analytical/data-driven

Technology skills

POS familiarity

Tools

POS system

Microsoft Office

Video conferencing

Job description

Tailored Brands, Inc. is seeking a Store Manager to lead a store team toward sales, service, and operational excellence. You will recruit, hire, train, and coach staff to deliver an exceptional customer experience while maintaining brand standards.

Guided by data and store reports, you will set performance expectations, maximize growth, and foster an inclusive, engaging store environment. Strong communication and organizational skills are essential to succeed in this role.