Store Lead & Coach: Elevate Sales & Customer Experience

TMW Merchants LLC; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

TMW Merchants LLC is seeking a Store Lead at the Charlotte, NC location. In this role, you'll motivate and support store team members to achieve sales goals, ensure operational excellence, and deliver exceptional customer experiences.

The ideal candidate will have at least 1 year of retail experience, strong leadership abilities, and a commitment to fostering an inclusive store environment.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.

Responsibilities

• Partner with Store Manager to support team performance.
• Lead store staff to achieve sales and service expectations.
• Train store team on customer service expectations.

Skills

Leadership skills

Customer service orientation

Organizational skills

Problem-solving skills

Strong communication

Tools

POS System

Microsoft Office

Job description

TMW Merchants LLC is seeking a Store Lead at the Charlotte, NC location. In this role, you'll motivate and support store team members to achieve sales goals, ensure operational excellence, and deliver exceptional customer experiences.

The ideal candidate will have at least 1 year of retail experience, strong leadership abilities, and a commitment to fostering an inclusive store environment.