Store Lead: Inspire Sales & Operational Excellence

Tailored Brands, Inc.; Gastonia (NC); On-site; USD 38,000 - 48,000; Full time

Job summary

Tailored Brands, Inc. in Gastonia, NC is seeking a Store Lead to partner with the Store Manager in delivering exceptional customer service and store performance. You will coach and develop the team, ensure operational excellence, and manage duties as the manager on duty.

The role emphasizes driving sales growth, maintaining brand standards, and fostering an inclusive, engaging store environment. This position is on-site with opportunities to lead initiatives across shifts.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong communication and leadership capabilities.
• Ability to train and develop store teams in a dynamic environment.

Responsibilities

• Lead the store team with the Store Manager to achieve sales, service, and operational goals.
• Model company values and coach staff to deliver an engaging customer experience.
• Coordinate staffing and training to support store initiatives and brand standards.
• Communicate priorities and sales information to maximize business performance.
• Drive outreach opportunities and manage store meetings for updates and alignment.

Skills

Retail sales

Leadership

Communication

Training

Tools

POS System

Microsoft Office

Video conferencing

Job description

Tailored Brands, Inc. in Gastonia, NC is seeking a Store Lead to partner with the Store Manager in delivering exceptional customer service and store performance. You will coach and develop the team, ensure operational excellence, and manage duties as the manager on duty.

The role emphasizes driving sales growth, maintaining brand standards, and fostering an inclusive, engaging store environment. This position is on-site with opportunities to lead initiatives across shifts.