Store Leader: Drive Sales, Coach Teams, Master Operations

Macy's; Los Angeles (CA); On-site; USD 85,000 - 130,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with help,

Tuition reimbursement

Job summary

Macy’s is seeking a Store Manager to lead store sales and customer service, overseeing operations, merchandising, and expense management. You will train, coach, and develop a high-performing team to drive results.

Responsibilities include coaching leaders, ensuring policy compliance, and executing company initiatives while maintaining a customer-first environment. This role requires flexible scheduling including weekends and holidays.

Qualifications

• High School diploma or equivalent; 5+ years direct experience encouraged.
• Leadership experience in retail store environment preferred.
• Ability to lift at least 30 lbs and stand for extended periods.
• Flexible schedule including weekends and holidays.

Responsibilities

• Lead store sales and customer service operations with a focus on results.
• Coach and develop the store team to meet and exceed targets.
• Execute merchandising standards, events, pricing, and signing plans.
• Manage scheduling, attendance, and weekend hours optimization.
• Oversee shortage prevention and expense control initiatives.

Skills

Team Development

Drive for Results

Strategic Impact

Collaboration

Team Alignment

Prioritization

Education

High School diploma or equivalent

Job description

Macy’s is seeking a Store Manager to lead store sales and customer service, overseeing operations, merchandising, and expense management. You will train, coach, and develop a high-performing team to drive results.

Responsibilities include coaching leaders, ensuring policy compliance, and executing company initiatives while maintaining a customer-first environment. This role requires flexible scheduling including weekends and holidays.