Store Leader: Drive Retail Ops & Team Growth

Ross Stores; Kirkland (WA); On-site; USD 45,000 - 63,000; Full time

Job summary

Ross Stores in Kirkland, WA is seeking an experienced Store or Assistant Store Manager to lead daily operations and deliver exceptional customer service. You will supervise Associates, drive sales, control expenses, schedule staff, and uphold company standards across all store functions.

This role requires 2+ years in retail management, strong leadership, English fluency, ability to work evenings and weekends, and solid math skills for POS and inventory tasks.

Qualifications

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
• Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
• Ability to set priorities and exercise independent judgment.
• Maintain high quality of Customer service.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches.
• Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
• Communicates any variances to Company standards to the Store Manager.
• Ensures proper scheduling of Associates to meet business objectives.
• Ensures compliance with all State, Local and Federal regulations.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
• Assists in recruiting, hiring, training and developing non-exempt Associates.
• Direct supervision of all non-exempt Associates.

Skills

Store/ASM experience

English fluency

Evenings/weekends availability

Basic math skills

Leadership

Job description

Ross Stores in Kirkland, WA is seeking an experienced Store or Assistant Store Manager to lead daily operations and deliver exceptional customer service. You will supervise Associates, drive sales, control expenses, schedule staff, and uphold company standards across all store functions.

This role requires 2+ years in retail management, strong leadership, English fluency, ability to work evenings and weekends, and solid math skills for POS and inventory tasks.