Store Leader: Drive Growth & Team Excellence

Goodwill Industries of Southern NJ and Philadelphia; Philadelphia (Philadelphia County); On-site; USD 65,000 - 90,000; Full time

Job summary

Goodwill Industries of Southern NJ and Philadelphia is seeking a Store Manager to lead a retail location, drive profit and oversee daily operations. You will manage staff performance, ensure outstanding customer service, and coordinate with regional leadership to meet store targets.

The role requires strong leadership, excellent communication and a proven track record in retail management, with a focus on staff development and adherence to Goodwill policies.

Qualifications

• Drive required results for profit, revenue and store goals.
• Lead and motivate a high-performing team in a fast-paced retail setting.
• Communicate clearly across departments and levels.
• Exceed customer expectations and ensure service excellence.
• Develop staff and manage performance and turnover.
• Demonstrate strict integrity and reliability in all actions.

Responsibilities

• Follow Goodwill policies and safety procedures.
• Execute store operations plan to achieve growth in profits and revenue.
• Manage day-to-day operations and meet employee and customer needs.
• Coordinate with Retail Regional Manager on product generation and inventory.
• Identify strategic goals and ensure alignment with overall objectives.
• Make day-to-day decisions to support store operations.
• Ensure compliance with security, health and safety policies.
• Partner with HR to train staff and manage performance.
• Recruit and retain top talent and monitor progress and development.
• Collaborate with various Goodwill divisions to support store goals.

Skills

Drive Results

Leadership

Effective Communication

Customer Focus

Team Building

Self-motivation

Decision Making

Financial Acumen

Talent Acquisition

Diversity & Inclusion

Integrity

Reliability

Job description

Goodwill Industries of Southern NJ and Philadelphia is seeking a Store Manager to lead a retail location, drive profit and oversee daily operations. You will manage staff performance, ensure outstanding customer service, and coordinate with regional leadership to meet store targets.

The role requires strong leadership, excellent communication and a proven track record in retail management, with a focus on staff development and adherence to Goodwill policies.