Store Leader: Design-Driven Retail Performance

Crate & Barrel; Dallas (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Employee discount

Store discount

Job summary

Crate & Barrel is seeking a Store Leader in Dallas to drive store performance through a high-performing team and a relentless focus on customer satisfaction. You will lead daily operations, coach leaders, and ensure profitability while delivering a superior in-store experience for customers.

The role requires spending significant time on the sales floor, coaching associates, and aligning with area leadership on goals and initiatives. Flexibility to work nights, weekends, and holidays is expected.

Qualifications

• Excellent reading and written language skills (English).
• Strong communication and interpersonal skills.
• Excellent organizational and time management skills.
• Strong proactive problem solving skills.
• Demonstrated ability to set expectations and hold others accountable.
• Strong delegation skills in support of execution and driving results.
• Proven ability to build a culture focused on success and teamwork.
• Spend significant time on the sales floor, interacting with customers and associates.

Responsibilities

• Lead the Assistant Store Leaders and Team Leaders in setting and maintaining sales, customer service and visual merchandising goals for all associates.
• Guide and communicate store goals and initiatives to all store associates.
• Establish and communicate critical metrics including sales, visual standards, safety, loss prevention, HR, payroll and scheduling budgets, and training.
• Conduct weekly walkthroughs with leadership to set direction.
• Coach leaders to create individual development plans for all team associates.
• Address associate relations issues promptly and professionally.
• Communicate with area/regional management and participate in meetings and conferences.
• Foster collaboration across all business channels and ensure safe, efficient operations.
• Promote a strong sense of teamwork and exceptional customer service.

Skills

English literacy

Communication

Organizational skills

Time management

Problem solving

Accountability

Delegation

Teamwork

Customer interaction

Job description

Crate & Barrel is seeking a Store Leader in Dallas to drive store performance through a high-performing team and a relentless focus on customer satisfaction. You will lead daily operations, coach leaders, and ensure profitability while delivering a superior in-store experience for customers.

The role requires spending significant time on the sales floor, coaching associates, and aligning with area leadership on goals and initiatives. Flexibility to work nights, weekends, and holidays is expected.