Store Leader: Drive Team Performance & Customer Experience

Crate & Barrel; Pasadena (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

Crate & Barrel is seeking a Store Leader in Pasadena to drive exceptional customer experiences and store profitability. Lead a high-performing team, coach future leaders, and ensure daily operations align with topline goals.

You’ll manage schedules, coaching, and performance, while modeling excellent service for customers and associates. You will spend significant time on the sales floor, guiding teams, developing talent, and maintaining store standards.

Qualifications

• 3+ years customer service or retail leadership experience.
• Experience with Microsoft Office, Google applications, computer systems and tablet devices.

Responsibilities

• Lead store leaders in setting sales, customer service and visual merchandising goals for all associates.
• Communicate store goals and company initiatives to all associates.

Skills

Customer service

Retail leadership

People management

Communication

Time management

Problem solving

Delegation

Coaching

Teamwork

Sales floor presence

Tools

Microsoft Office

Google applications

Tablet devices

POS systems

Job description

Crate & Barrel is seeking a Store Leader in Pasadena to drive exceptional customer experiences and store profitability. Lead a high-performing team, coach future leaders, and ensure daily operations align with topline goals.

You’ll manage schedules, coaching, and performance, while modeling excellent service for customers and associates. You will spend significant time on the sales floor, guiding teams, developing talent, and maintaining store standards.