Store Leader: Customer Service & Operations

Dollar General; Titusville (FL); On-site; USD 38,000 - 62,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager to help maintain a clean, organized store with a customer-first focus. Under the Store Manager's direction, you will supervise staff, manage merchandise presentation, handle paperwork, and assist with deposits while protecting assets.

The role includes stocking, cashiering, scheduling, training, and ensuring planograms and loss prevention practices are followed.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service leadership

Interpersonal skills

Communication skills

Attention to detail

Cash handling procedures

Cashier accountability

POS/cash register operations

Problem solving

Inventory management basics

Vehicle to bank deposits

Education

High school diploma or equivalent

Retail experience (1 year) and supervisory exposure

Tools

Cash register

Scanner

Pricing tools

Job description

Dollar General is seeking an Assistant Store Manager to help maintain a clean, organized store with a customer-first focus. Under the Store Manager's direction, you will supervise staff, manage merchandise presentation, handle paperwork, and assist with deposits while protecting assets.

The role includes stocking, cashiering, scheduling, training, and ensuring planograms and loss prevention practices are followed.