Store Leader: Customer-First Retail & Cash Handling

Dollar General; Muskegon (MI); On-site; USD 38,000 - 50,000; Full time

Job summary

Dollar General in Muskegon, MI is seeking an Assistant Store Manager to support the Store Manager in supervising staff, merchandising, deposits, and customer service. This role also involves opening/closing the store, scheduling, training, and ensuring policy compliance.

You will help with planograms, inventory control, and safeguarding assets while maximizing profitability and customer satisfaction. The position requires a customer-first mindset and reliability.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service leadership

Problem solving

Organization

Reading diagrams/instructions

Math calculations

Cash handling

Cashier accountability

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar General in Muskegon, MI is seeking an Assistant Store Manager to support the Store Manager in supervising staff, merchandising, deposits, and customer service. This role also involves opening/closing the store, scheduling, training, and ensuring policy compliance.

You will help with planograms, inventory control, and safeguarding assets while maximizing profitability and customer satisfaction. The position requires a customer-first mindset and reliability.