Store Leader: Assistant Manager, Customer Experience

Dollar General; Muskegon (MI); On-site; USD 40,000 - 56,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager in the Muskegon area to help maintain a clean, customer-first store and assist with supervision of staff, merchandise presentation, and deposit preparation. You will perform stocking, cashiering, and other duties to maximize profitability while protecting assets.

You will support scheduling, training, safety meetings, and policy compliance, while ensuring accurate inventory, planograms, and financial controls.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service leadership

Cash handling

Inventory control

Merchandise presentation

Team supervision

Communication skills

Problem solving

Organizational skills

Cashier functions

Safety procedures

Education

High school diploma or equivalent

Tools

Cash register

Scanner

Planograms

Job description

Dollar General is seeking an Assistant Store Manager in the Muskegon area to help maintain a clean, customer-first store and assist with supervision of staff, merchandise presentation, and deposit preparation. You will perform stocking, cashiering, and other duties to maximize profitability while protecting assets.

You will support scheduling, training, safety meetings, and policy compliance, while ensuring accurate inventory, planograms, and financial controls.