Store Leader - Customer Experience & Team Growth

Crosby’s Stores; Town of Mendon (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance with Employer Contri

Voluntary Dental Insurance

Life Insurance- Company Paid

401K & Paid Time Off

Leadership Paid Training Program

Career growth opportunities!

Company Discounts

Significant Fuel Discounts!

Scholarship Opportunity and Tuition Re

Employee Assistance Program- Company P

Job summary

Crosby’s Stores is seeking a motivated Assistant Store Manager to help lead daily store operations. You’ll support the Team Leader in creating a clean, efficient, and welcoming environment while delivering exceptional customer service and driving store success.

You’ll supervise team members, maintain high standards, and ensure every customer has a great experience—every day, every time. This role offers growth opportunities and a strong benefits package.

Qualifications

• Customer service experience and leadership ability.
• High school diploma or equivalent required.
• Ability to manage cash handling and shift reports.

Responsibilities

• Deliver prompt, friendly, and professional service to every customer.
• Assist with scheduling and staffing levels to ensure coverage.
• Train, coach, and support store associates.
• Assist with inventory, audits, and reporting.
• Maintain store cleanliness and brand standards.
• Follow cash handling policies and safety procedures.

Skills

Customer service

Team leadership

Cash handling

Scheduling

Communication

Education

High School Diploma

Job description

Crosby’s Stores is seeking a motivated Assistant Store Manager to help lead daily store operations. You’ll support the Team Leader in creating a clean, efficient, and welcoming environment while delivering exceptional customer service and driving store success.

You’ll supervise team members, maintain high standards, and ensure every customer has a great experience—every day, every time. This role offers growth opportunities and a strong benefits package.