Store Leader — Customer Experience & Team Growth

Apple Inc.; Irvine (CA); On-site; USD 52,000 - 88,000; Full time

Benefits offered by this job

Comprehensive medical and dental cover

Retirement benefits

Discounted products and free services

Educational expenses reimbursement

Discretionary bonuses or commissions;搬

Relocation assistance

Job summary

Apple Inc. Irvine store is seeking a Manager to lead and develop a team delivering exceptional customer experiences. You will coach staff, participate in Floor Leadership, and translate business priorities into actionable plans.

You will recruit, train, and retain a diverse team, address escalations, and drive store performance while upholding Apple's values of inclusion and safety. Compensation includes benefits and growth opportunities.

Qualifications

• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store.
• Be proficient in written and spoken English (sign language supported).
• Have experience leading others in retail, sales, or a related field.

Responsibilities

• Lead, coach, and develop a team to deliver exceptional customer experiences.
• Participate in Floor Leadership and drive store performance by executing strategies.
• Recruit, train, and retain a diverse, high-performing team.
• Address customer and team member concerns and escalate when appropriate.
• Uphold company policies and protect store assets.

Skills

Retail leadership

English proficiency

Job description

Apple Inc. Irvine store is seeking a Manager to lead and develop a team delivering exceptional customer experiences. You will coach staff, participate in Floor Leadership, and translate business priorities into actionable plans.

You will recruit, train, and retain a diverse team, address escalations, and drive store performance while upholding Apple's values of inclusion and safety. Compensation includes benefits and growth opportunities.