Store Leader — Customer Experience & Team Coach

Five Below; Red Wing (MN); On-site; USD 17,000 - 24,000; Part time

Job summary

Five Below in Red Wing, MN is hiring for an hourly leadership role. You will wow customers through personal contact and lead crew in delivering fast, friendly checkout. This position requires at least 2 years of management experience and strong communication skills.

The role involves managing front-end operations, merchandising to brand standards, and opening/closing duties while keeping the store clean and ready for customers. Starting pay is $15.00 per hour, with opportunity to grow.

Qualifications

• High School diploma or equivalent.
• College experience preferred.
• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking and composure under pressure.

Responsibilities

• Wows customers through personal contact.
• Trains crew on the BEST customer service experience and ensures fast, friendly checkout.
• Leads store to achieve and maintain customer service score goals set by the District Manager.
• Leads front-end operations and merchandising to meet or exceed brand standards.
• Ensures front-end equipment works and staff are trained where applicable.
• Handles opening/closing procedures and keeps the store clean and ready for customers.
• Performs store manager duties in the manager's absence.
• Partners with the store manager to recruit, train, coach, develop and supervise all crew members.
• Reviews corporate communications and responds accordingly.
• Partners with the leadership team in merchandising procedures.
• Performs stock room maintenance and general store upkeep.

Skills

Verbal communication

Written communication

Multi-tasking

Creative thinking

Staying composed under pressure

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below in Red Wing, MN is hiring for an hourly leadership role. You will wow customers through personal contact and lead crew in delivering fast, friendly checkout. This position requires at least 2 years of management experience and strong communication skills.

The role involves managing front-end operations, merchandising to brand standards, and opening/closing duties while keeping the store clean and ready for customers. Starting pay is $15.00 per hour, with opportunity to grow.